Excelym is a premium technology service provider for CRM. Our experience includes implementing CRM and other business processes for Fortune 500 companies in industries including but not limited to: Retail, Aerospace and Defense, Oil & Gas, Automotive, Energy, and Technology. We know how to get the job done right

CRM (Customer Relationship Management):

A business software for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support. Most ERP systems now offer built-in CRM modules. Given the maturity of stand-alone CRM specific products tough, most business still prefer distinct and separate CRM systems from their ERPs as these have more robust functionality.

Salesforce.com and SugarCRM:

A true business advisor should present options to help its clients be more agile, efficient, cost-effective and productive. Each client’s needs is always a unique challenge. As such, our services are catered around two (2) distinct Cloud CRM solutions that vary with respect to functionality robustness and price points – from the market leader in paid SaaS CRM (Salesforce.com) to the Open Source and totally FREE Cloud CRM solution (SugarCRM).

Excelym has the following CRM services offerings that can help you along the way

• Salesforce.com and SugarCRM Services for END-CLIENTS:

○ Custom Product/Module/ Add-on App Development

○ Salesforce only: Visual Force and Apex Development

○ Integration Services

○ Specialized Customizations

○ Assessment/ Discovery

○ Guided Virtual NS Implementation/ Re-Implementation

○ Shared On-Site NS Implementation/ Re-Implementation

○ Consulting and System Support

○ SugarCRM Cloud Hosting Support (e.g. host in AWS, Azure, etc.)

• Salesforce.com and SugarCRM Services for our Partner SYSTEMS INTEGRATORS, BUSINESS TECHNOLOGY CONSULTING FIRMS and INDEPENDENT CONSULTANTS:

○ Custom Product/ Module/ Add-on App Development

○ Salesforce.com Product Referrals

○ Salesforce only: Visual Force and Apex Development

○ White-labeled and/or Third-Party Dedicated Technical Staff

○ White-labeled and/or Third-Party Integration Services

○ White-labeled and/or Third-Party Customizations

○ White-labeled and/or Third-Party Consulting and System Support

○ White-labeled and/or Third-Party SugarCRM Cloud Hosting Support (e.g. AWS, Azure, etc.)

Excelym has a unique win-win Approach to engage with you and ensure success

As each business presents its own unique set of challenges set against its unique operational business process, the way we price/ quote for any of our engagements is customized to ensure a win-win path forward for all parties involved. Though each project is its own unique endeavor, the following universal tenants will always hold:

• The initial effort and time expended to understand your challenges and issues and the high-level business requirements they present will never be billed at cost to you.
• The solution design options we present are vetted, tried and tested, and prototyped as necessary on our end to ensure that what we recommend is technically feasible, and that the labor hours and costs estimates we quote you is as reliable and accurate as it can be at the onset.

If any of these seem like what you need to take your business to the next level, we definitely look forward to hearing from you !

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