Rapid NetSuite Project Recovery & Rescue

The solution for failed NetSuite implementations and/or failed data migrations.

Excelym’s 4-Phase Approach in Saving your NetSuite Implementation

• NetSuite Project Recovery Health Check

  We start by engaging with key stakeholders within the company and identifying risk factors and developing solutions to help tackle challenges through industry best practices. Our in-house assessment tool will provide you with a detailed analysis of your current NetSuite system. The report will give you clear visibility into the health of your system and what needs to be fixed in order for your business to run more smoothly.

• NetSuite Rescue: Implementation Recovery

  This phase involves the actual implementation of recovery. We tackle the issues identified during the Project Recovery Assessment stage and we implement best practice solutions. This can include anything from data migration to process redesign to user training. Below we provide detailed steps of the implementation recovery phase:

  • Reassessing Project Timelines and Setting Realistic Milestones

    The first step in Implementation Recovery is to revisit the original project timeline and objectives. This involves evaluating the gaps between the current state and the desired outcomes. We work closely with stakeholders to adjust timelines and set realistic, achievable milestones. This ensures that the recovery process remains organized and focused. Each milestone is designed to provide measurable progress while maintaining flexibility to address unforeseen challenges.

  • Prioritizing Critical Business Processes

    We identify and prioritize the most critical areas of your NetSuite implementation that directly impact your business operations. Focusing on these areas first ensures minimal disruption to your organization as we work toward recovery. This step typically involves mapping out key workflows, identifying bottlenecks, and gathering feedback from end users to pinpoint what needs immediate attention.

  • Data Assessment and Integrity Validation

    Ensuring data accuracy and integrity is foundational to any successful recovery. We perform a thorough audit of your current data to identify errors, inconsistencies, and gaps. Using our advanced validation tools, we clean, deduplicate, and optimize your data to align with NetSuite’s standards. Properly organized data helps prevent errors and supports smooth operations during and after the recovery process.

  • Configuration and Customization Optimization

    We revisit your NetSuite configuration and assess any existing customizations. Outdated or unnecessary custom scripts, workflows, or configurations are identified, adjusted, or removed to streamline your system. When necessary, new customizations or configurations are designed to fit your unique business requirements, adhering to industry best practices.

  • Testing and Quality Assurance

    To ensure a seamless transition, we conduct extensive testing of the recovered system. This includes functional testing, end-to-end scenario testing, and user acceptance testing (UAT). Testing allows us to verify that all identified issues have been resolved and that the system performs optimally under various scenarios. Any adjustments needed after testing will be addressed before moving forward.

  • User Training and Documentation Delivery

    A critical element of recovery involves empowering your team to make effective use of the system. We develop customized training programs tailored to your users’ specific roles and responsibilities. Clear documentation is also provided to ensure long-term usability and project continuity.

• Project Closure, Go-Live & Training

  This phase is the final stage of the Rapid NetSuite Project Recovery & Rescue service where we help you go live with your new and improved NetSuite. We ensure that your system is stable and all the data is accurate before going live. Our team monitors system performance during the transition, addressing any arising issues. Hence, This phase also includes training your staff to ensure they feel confident using their newly re-implemented system.

• Optimization & On-going NetSuite Support

  Our service does not end with implementation. After the implementation is complete, we work with you to optimize your NetSuite system. This includes fine-tuning processes, customizations, and integrations. We also provide on-going support to ensure that your NetSuite system continues to run smoothly. The ultimate goal is to ensure that your business can take advantage of NetSuite to the fullest.