Our functional services will help your business grow by providing services like:
- Outsourced Accounting Services
- Billing and Invoicing Management
- Sales Order Management
- Collections Management
- Payments Management
- And Many More
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- Accountant
- Bookkeeper
- Inventory Manager
- AR/AP Manager
- Collections Manager
We help you get the right technical skill set:
- Business Analysts
- Software Developers
- Quality Assurance Specialists
- Project Managers
- UI/UX
- And many more
- Bespoke eCommerce sites, Web apps and Mobile apps.
- We help you support, manage and administer your technology stack of applications.
How ExcelymGO provides value-adds to its NetSuite managed services
Comprehensive Suite of Consulting Solutions
We provide a comprehensive suite of consulting solutions for organizations looking to get the most out of their NetSuite investment. Our experienced consultants evaluate your current processes, identify areas of improvement, and help you develop a plan to achieve optimal performance.
Industry Best Practice Guidance
Our experts are leaders in their field and have over 60 years of combined experience with NetSuite implementations. We’ve worked with organizations of all sizes and industries, and we understand how to maximize the performance of your system.
Tailored Solutions and Flexible Plans
Whether you’re a Fortune 500 company or a small business, no two companies are the same. With our flexible service options, we deliver customized solutions tailored specifically for your organization’s unique needs.
Proactive NetSuite Support
From one-time setup and implementation support to ongoing training and troubleshooting, we are dedicated to keeping your NetSuite running effectively and efficiently.
Unmatched Cost-Efficiency
Our services are designed to reduce IT costs, optimize process performance and simplify data management. We strive to ensure that our services are cost-efficient and can provide your organization with a reliable return on investment.
Established Partnerships
At the heart of our service offerings is our established partnership with NetSuite. We also partner with leading technology providers for seamless integrations. Additionally, our team is certified in all areas of NetSuite implementation and support services.
ExcelymGO Oracle NetSuite Managed Services Options
We try to make our service subscriptions as simple and straightforward as possible, offering three tiers of support plans to meet the needs of any size business.
Hyper-Care
- Managed Services (Actively Managed, Dedicated PM/ POC + Recurring Scheduled Bi-Weekly Meetings)
- The support duration is at multiples of 6 months, with minimum of 20 hours per month
- SLA Response Time: Initial response time and/ or resolution is within 24 hours, excluding weekends and holidays.
Steady-State
- The support channel is purely “Ticket” Based
- The support capacity is at multiples of 50 hours, and valid for 6 or 12 months, or more. Comes with a more flexible top-up option once once support hours are fully utilized
- SLA Response Time: Initial response time and/ or resolution is within 48 hours, excluding weekends and holidays.
Pay-as-You-Go
- Support (purely “Ticket” Based)
- An adhoc type of support or on as-needed, no contract and no required minimums-basis
- SLA Response Time: Initial response time and/ or resolution is within 72 hours, excluding weekends and holidays.
