No NetSuite implementation effort would be effective and successful without the active and engaged participation of key stakeholders, mostly from the accounting and finance teams, and overall operations such as inventory management and order fulfillment. As such, one must factor in the cost of the time involvement of these resources throughout the different phases of the implementation project, from requirements gathering and validation, through testing, and actual historical data migration in preparation for go-live.
To put a US$ figure on “Internal Cost associated with Staff Involved” would totally be arbitrary as such is highly dependent on scope, complexity, and size of the company. In short, you would know best how to approximate this figure. But to better guide you in ascertaining such cost, here’s what a typical team on the client-side (your side) looks like for a typical NetSuite implementation project.
1. Executive Sponsors
2. Project Sponsors
- Provide overall project direction
- Provide resources
- Resolve cross-functional issues
- Review project status, risks, and key issues
3. Product Owner
- Primary point of contact
- Oversees scheduling and planning
- Coordinate with Excelym team
- Manage and prioritize system requirements
- Approve requirements and process flows
4. NetSuite Key Departmental Champions
- Review requirements and process flows
- Provide feedback that shapes the solution
- Participate in planning & demos
- Provide training to respective departments and help champion change
In a straightforward NetSuite implementation engagement, the roles and responsibilities above are typical. For internal costs planning purposes, one can factor in approximately 6 to 8 hours per week (minimum) for 5 months for the resources identified above.
For more information about the NetSuite total cost of ownership: