NetSuite Sandbox 101: Everything you need to know and should know

Last Modified: September 22nd, 2022

5 min read

NetSuite sandbox is a development environment that allows developers to test changes before they go live. This can be very helpful for large businesses like yours because it lets you try new things without risking the success of your business. We’ll discuss how this NetSuite sandbox works and why businesses should have one in this blog post.

What does Sandbox (or Sandbox Environment) mean in software development? 

A sandbox is an isolated testing environment that enables users to run programs or execute files without affecting the application, system, or platform on which they run. In Software development, it is standard practice for developers to use sandboxes to test new programming code before implementing it live to prevent business disruptions. Cybersecurity professionals use sandboxes to test potentially malicious software to test vulnerabilities without compromising live data. 

In software and web development sandboxes are also used to safely execute malicious code to avoid harming the device on which the code is running, the network, or other connected devices. Using a sandbox to detect malware offers an additional layer of protection against security threats, such as stealthy attacks and exploits that use zero-day vulnerabilities.

What is NetSuite Sandbox?

Being able to test new functionality in an environment similar to production is important for any development team. However, due diligence must be applied to make sure that business data is secure throughout the process.

With this in mind, NetSuite has developed a product named “NetSuite Sandbox” which helps facilitate developers who wish to test changes and functionality on their own systems before deploying them into a live environment. The sandbox account contains a replica of the configuration, customization, and data from your live production account as of a specific date, but does not process external transactions such as payments or email campaigns. The data can be refreshed from the production account on-demand. As a product offering, NetSuite offers two types of Sandbox accounts.

For customers or consultants that are developing customizations using SuiteScript or SuiteFlow, a single sandbox account is ideal and can be purchased. But for larger and more complex projects such as building several large SuiteScript applications in parallel, it is advisable to get multiple sandboxes for better efficiency. This way, software developers can work on each case or dataset or customization exclusively and simultaneously.

How does NetSuite Sandbox work?

Through the NetSuite SuiteCloud Development Framework (SDF) businesses can directly deploy code from SuiteCloud IDE to development, sandbox, and production accounts. NetSuite sandbox can be enabled to mirror a live or production environment. An external developer can use it to develop apps that use a web service from the sandbox without granting third-party developers from accessing sensitive data. This enables third-party developers to validate their code before migrating it to the production environment.

2 types of Sandbox account in NetSuite

  • Development Account

Development accounts have the same features as your company’s production account and also NetSuite-provisioned SuiteApps. However, this does not contain any production data or account customizations. You can populate the account with the data you need for development and testing purposes. Using a development account, you can let outside partners develop something for you without them being able to see your company data.

  • Premium Sandbox Account

Standard sandbox accounts are designed primarily for end-to-end testing and assume a lower traffic level than normal production accounts. For customers with high-performance needs or large volumes of data, NetSuite offers premium sandbox accounts. Premium sandboxes more closely simulate the behavior of production accounts in order to support high-volume automated performance testing. As against standard sandbox, the premium offering replicates your organization’s configuration, customization, and data. Premium sandbox customer data can be refreshed at any time.

Why do users need multiple accounts if they have multiple projects?

Sandboxes allow teams to work on separate data and test various changes independently. For bigger, more complex projects, like building several huge SuiteScript applications in parallel, multiple sandboxes enable software developers to each work with a different dataset and evaluate their own modifications separately.

Additionally, developers can have different permissions in their respective sandboxes. For example, a sandbox for developing the user interface might give read-only access to the data model, while a sandbox for writing business logic might give full write access.

How much does NetSuite Sandbox cost?

A NetSuite Sandbox is priced at 10% of an annual NetSuite license subscription or the sum total cost of all NetSuite modules and users purchased, while the NetSuite premium sandbox will cost more at 20% on the same manner of cost calculation.

Benefits of Using NetSuite Sandbox

Using a sandbox to test software changes before they go live means there are fewer problems during and after testing as the testing environment is separate from the production environment. For this reason, using NetSuite Sandbox gives users a ton of benefits, and among these are the following:

    • Being able to avoid expensive application rewrites
    • Being able to test customizations before deployment
    • Being able to fix issues with existing customizations
    • Being able to try out third-party integration features
    • Being able to train employees on existing or new business practices.
    • Being able to test transaction entries, record deletions, and form customizations.
    • Being able to allow IT operations teams to optimize environments.

From our experience, we find it a “must” for every NetSuite account to have a sandbox environment.

Having a sandbox is very helpful for any software development team. It allows them to test changes and functionality before deploying it into a live environment so that they know the code is not going to cause any problems for your business or other users on their end. The sandbox is also great because you can try out new things without worrying about downtime, data loss, etc., which may lead to loss of customers.

If you want more information on NetSuite Sandbox or any other NetSuite solutions, contact us today and get a No-Obligation Free consultation.

Frequently Asked Questions (FAQs)

1. How can I access the NetSuite Sandbox?

For setup, a NetSuite Account has to have additional license for a separate NetSuite Sandbox Account. For users, one needs to be granted permission to access the NetSuite Sandbox. You can contact your administrator to be given access. 

2. What does NetSuite Sandbox refresh do?

When you run a NetSuite Sandbox refresh, all of your company’s data in the sandbox is updated to match the most recent data in your production environment. This includes data for customers, contacts, products, orders, invoices, and any other records that exist in your company file.

3. Are there any restrictions in NetSuite Sandbox?

Yes. Users get a refresh limit depending on their NetSuite Sandbox subscription. They would have to pay an additional fee if they need more refreshes. Also, users need permission to access the sandbox environment.

4. Can you do customizations in your NetSuite Sandbox?

Yes. However, a refresh will undo the customization as it will mirror the customization in your production account.

>>Download the NetSuite Sandbox Whitepaper for more information.<<

Serge is a Managing Partner and the head of sales and business development.

Published on: October 1, 2019