Most Important Questions to Ask Before Hiring a NetSuite Consultant


Last Modified: September 2nd, 2021

3 min read

We know you have a lot of questions when it comes to hiring consultants for your NetSuite implementation, so we’ve created this list of questions that will help you get the answers you need. What are the most important features of NetSuite? Who is best suited to implement them? How long does an implementation take? How much does an implementation cost?

These are all great questions, but don’t stop there! Ask these additional questions and then compare responses from different consultants. You’ll find that some may not be able to answer some questions, while others will provide more detailed answers because they understand how each feature can improve your business processes.

Can you do a full NetSuite implementation?

A NetSuite expert should be able to provide full NetSuite implementation service. They need to have the NetSuite skill set and NetSuite experience to design, develop, and implement NetSuite solutions. NetSuite implementation services should include NetSuite installation, configuration, customization, and training.

Does your methodology allow implementation without disrupting our operations or other live business systems?

A NetSuite consultant must have a tried and true approach for assisting businesses with NetSuite ERP implementation. One that utilizes an agile NetSuite implementation process that takes advantage of the platform’s capabilities while minimizing costs and also ensuring that the business continuously operates while the implementation is ongoing.

Is it possible for you to customize my NetSuite?

NetSuite may be custom-developed to fit your specific needs. A competent NetSuite specialist should be capable of creating and modifying modules to improve accounting, revenue recognition, and other vital business processes.

Do you provide training?

A NetSuite consultant should be able to provide training for you and your staff on how to use NetSuite. Training should include managing inventory, staff hour accounting, and other NetSuite features. They should also have a NetSuite specialist available for any questions staff may have. A NetSuite consultant should be committed to training staff members effectively and efficiently by providing information and instructions on how to use NetSuite features.

How long does a typical project take?

NetSuite consultants usually work with their clients for 12-24 months, though implementations typically last 3-6 months depending on the scope. NetSuite implementations go beyond simply converting to NetSuite. NetSuite specialists need to be sensitive to the needs of the business and provide support throughout the entire process – from NetSuite implementation to NetSuite training. NetSuite is a business solutions software that must be tailored to the needs of an organization before implementing it. NetSuite consultants should be able to assist in NetSuite customization, configuration, and development while also providing management consulting services on general topics like accounting, finance, logistics, and HR functions.

Can you share any case studies or records of accomplishments?

A NetSuite consultant must be able to provide records or case studies of NetSuite implementation projects that they have completed. They should be confident and transparent in sharing best practices or successful project models on they were able to help other clients streamline their business processes, increase accuracy in accounting and financial reporting, reduce costs, etc.

 

NetSuite is a business solutions software that must be tailored to the needs of an organization before implementing it. NetSuite consultants should be able to assist in NetSuite customization, configuration, and development while also providing management consulting services. NetSuite’s features are designed for any size company with various levels of complexity. The most important thing you can do when hiring a Netsuite consultant is to ask the questions we’ve shared to ensure you that you’re hiring a competent and cost-effective NetSuite consultant.

Serge Ybanez

Serge is a Managing Partner, and also heads Sales and Business Development.

Published on: September 2, 2021